Frequently Asked Questions (FAQ)
How long does delivery take?
We usually deliver within 4–7 working days across India.
- Metro cities: 3–5 days
- Non-metro / remote areas: 6 days
Is Cash on Delivery (COD) available?
Yes,COD is available across India. To confirm your COD order, we take a partial payment of Rs. 200. The remaining amount can be paid at the time of delivery.
What if the size doesn’t fit? Do you offer exchange?
- Yes, we offer a 3-day easy exchange in case of size or product mismatch.
- The product must be unused and in original packaging.
- For exchanges, one-side courier charge of ₹150 is paid by the customer.
Is return possible?
Return is possible only if:
- A wrong item is delivered
- You receive a damaged or defective product
- Size exchange cannot be completed
In these cases, we provide a full refund.
Are the product photos original or edited?
All photos are100% original, taken by our team.
Colours may vary slightly (5–10%) due to screen brightness, but quality remains
the same.
What fabric will I receive?
Each product page clearly mentions:
✔ Fabric
✔ Type
✔ Style
✔ Work
✔ Colour
Whatever is mentioned in the description is exactly what we ship.
I placed an order but didn’t get confirmation. What should I do?
After placing an order, you automatically receive:
- WhatsApp confirmation
- SMS
If you didn't receive any confirmation, you can contact our support team.
Which courier partners do you use?
We deliver using India’s top courier companies.
How do I wash & care for the product?
- First wash should be dry clean
- Afterwards, gentle hand wash in cold water
- Avoid direct sunlight
- Steam iron recommended for heavy work suits
Do you offer customized stitching?
No, we currently sell ready stock items only.
Customization or stitching services are not available.
How can I contact Vezora Studio?
Phone number: +91 89800 59582, +91 63511 61143
Email: vaelorefashion@gmail.com